Enter the code provided by the technician in the box on the right and click the arrow once lit.

After clicking the arrow the software will download. Don’t see the download? You may need to check your downloads and allow it, you can do this by pressing “CTRL+J” on your keyboard, locate the download and click “Save”.

Once the software has been downloaded, you will need to run it. Double click the file and once the install has started you will be prompted for permissions, click “Yes”.